富尔顿中国为每一台设备提供全生命周期服务保障——从选型设计、安装调试，到日常维护、备件供应及改造升级，专业团队全程护航，让您的设备始终高效安全运行。 Fulton China provides full lifecycle service coverage for every unit — from product selection and system design to installation, maintenance, spare parts supply and upgrades. Our expert team is with you every step of the way.
覆盖设备全生命周期，为您提供一站式热能设备专业服务支持。 Covering the full equipment lifecycle, delivering one-stop professional thermal energy service support.
根据客户工艺需求，提供专业的锅炉选型和系统方案设计服务。我们的工程师团队深入分析您的热能需求，为您推荐最优化的产品组合与系统配置。 Professional boiler selection and system design based on your process requirements. Our engineering team analyzes your thermal energy needs to recommend the optimal product combination and system configuration.
咨询选型Inquire Now专业工程师现场安装调试，确保设备安全高效运行。全程持证技术人员操作，严格遵循国家规范和富尔顿标准，交付完整的安装调试报告。 On-site installation and commissioning by certified engineers to ensure safe and efficient operation. Our technicians follow national standards and Fulton protocols, delivering a complete commissioning report.
预约服务Book Service提供定期维护保养计划和紧急维修服务，最大化设备使用寿命。专业维保合同可覆盖年检、清洗、关键部件预防性更换及24小时紧急呼叫响应。 Scheduled maintenance programs and emergency repair services to maximize equipment lifespan. Service contracts cover annual inspections, cleaning, preventive part replacement and 24-hour emergency response.
了解维保Learn More原厂零配件快速供应，确保设备持续稳定运行。富尔顿中国备有丰富的原装零配件库存，涵盖燃烧器、控制系统、换热器及密封件等核心部件。 Genuine spare parts with fast delivery to ensure continuous operation. Fulton China maintains a rich inventory of OEM parts covering burners, control systems, heat exchangers and seals.
查询配件Check Parts为客户操作人员提供专业的设备操作和维护培训。培训内容包括安全操作规程、日常维护要点、故障判断与应急处理，支持现场培训和线上课程两种形式。 Professional operation and maintenance training for client personnel. Training covers safe operating procedures, daily maintenance, fault diagnosis and emergency handling — available on-site or online.
申请培训Request Training针对老旧设备提供节能改造和系统升级方案。通过燃烧器优化、冷凝热回收改造、智能控制升级等手段，帮助客户降低运营成本，提高能源利用率。 Energy-saving retrofit and system upgrade solutions for aging equipment. Through burner optimization, condensing heat recovery, and smart controls upgrades, we help reduce operating costs and improve energy efficiency.
了解改造Learn More富尔顿在全国建立了完善的销售与服务网络，覆盖华东、华南、华北、西南等主要地区，确保快速响应您的需求。总部设于杭州，并在宁波设有生产基地，配合各区域服务团队，实现全国范围内的专业技术支持。 Fulton has established a comprehensive sales and service network across China, covering East China, South China, North China, Southwest and other major regions, ensuring rapid response to your needs. Headquartered in Hangzhou with a production base in Ningbo, we work with regional service teams to deliver professional technical support nationwide.
富尔顿以严格的质量管控和完善的质保政策，保障每一台设备的可靠运行。 Fulton backs every unit with rigorous quality control and a comprehensive warranty policy for dependable operation.
整机质保Product Warranty
标准随机质保政策Standard warranty included
自安装调试验收之日起计算。质保期内因产品质量问题导致的损坏，富尔顿免费提供维修或更换服务。 Calculated from the date of installation and commissioning acceptance. Quality-related defects within the warranty period are repaired or replaced free of charge.
延保服务Extended Warranty
可选增值服务计划Optional value-added service plan
标准质保到期后，您可选购富尔顿延保服务计划，以合理的年费获得持续的设备保障，有效降低意外维修风险和成本。 After the standard warranty expires, you can opt for Fulton's Extended Warranty plan. At an affordable annual fee, you gain continued equipment protection, significantly reducing unexpected repair risk and costs.
如果您有其他疑问，欢迎随时联系我们的技术支持团队。 If you have further questions, please feel free to contact our technical support team at any time.
富尔顿锅炉设计使用寿命超过20年，通过定期维护保养可以进一步延长设备使用寿命。我们的立式无管锅炉采用独特的螺旋盘管设计，无须焊接接头，大幅降低泄漏风险，是行业内耐用性的标杆产品之一。 Fulton boilers are designed for a service life of over 20 years, which can be extended further through regular maintenance. Our vertical tubeless boilers feature a unique helical coil design with no welded joints, significantly reducing leak risk — a durability benchmark in the industry.
您可以通过拨打客服电话 0571-86725890（转8899/8316）或发送邮件至 fultonchina@fulton.cn 申请售后服务，我们将在24小时内响应您的需求，并安排专业技术人员为您提供支持。 Contact us at 0571-86725890 (ext. 8899/8316) or email fultonchina@fulton.cn. We respond within 24 hours and will arrange a qualified technician to provide support.
是的，富尔顿提供专业的锅炉安装和调试服务，由持证工程师全程负责。我们的安装团队熟悉各类应用场景的现场条件，严格遵循国家特种设备安全规范，并在安装完成后提供详细的调试报告和操作指导。 Yes, Fulton provides professional installation and commissioning by certified engineers. Our installation team is experienced across various site conditions, strictly follows national special equipment safety codes, and provides a detailed commissioning report and operating guidance upon completion.
您可以通过我们的销售网络订购原厂零配件，请准备好设备铭牌信息（型号、序列号、出厂日期）以便我们快速处理。常见备件通常可在1-3个工作日内发货，特殊零件可能需要进口，交期视具体情况而定。 Order genuine spare parts through our sales network. Please have your equipment nameplate information ready (model, serial number, manufacturing date) for fast processing. Common spare parts are typically dispatched within 1–3 business days; specialty parts may require import and lead times vary.
富尔顿锅炉可使用天然气、轻柴油、液化石油气（LPG）等多种燃料，部分型号（如RB型脉冲燃烧锅炉）支持双燃料切换。电锅炉系列（FT-N型）则采用电加热方式，适合对环境排放有严格要求的场所。请联系我们确认特定型号的燃料规格。 Fulton boilers support natural gas, light diesel, LPG and other fuels. Some models (e.g. the RB pulse combustion series) support dual-fuel switching. The electric boiler series (FT-N) uses electrical heating, ideal for locations with strict emission requirements. Please contact us to confirm fuel specifications for a specific model.
产品技术文档（含产品手册、安装指南、操作说明书、维护手册等）可通过联系富尔顿中国销售或服务团队获取，我们将根据您的设备型号提供相应文件。部分通用文档可通过官网下载，敏感技术文档需在签署保密协议后提供。 Technical documentation (product manuals, installation guides, operation manuals, maintenance manuals, etc.) can be obtained by contacting our sales or service team with your equipment model number. Some general documents are available for download on our website; sensitive technical documents are provided after signing a confidentiality agreement.